Frequently asked questions
Short answers to the most common questions about weight, treatment, delivery and costs.
Haven't found your answer? Write to us at support@solean.com
Side effects & safety
Eat smaller portions, slowly and not too fatty. Drink enough and stop when you are full. Fibre and exercise help with constipation. If symptoms persist, report them in your follow-up questionnaire. You can also talk to your own GP at any time.
Common side effects are stomach and gut symptoms such as nausea, constipation or diarrhoea. They often ease once your body has adjusted. You will find all risks in the package leaflet. Report persistent or severe symptoms in your follow-up questionnaire. If symptoms are severe, seek medical help.
With your order you receive information on possible side effects in addition to the package leaflet. In the follow-up questionnaire you tell us how you are doing. A doctor reviews your answers and decides whether your treatment needs adjusting. Our care team is there for your questions at support@solean.com.
If you have severe, persistent abdominal pain, ongoing vomiting, signs of an allergic reaction or feel very unwell. In an emergency, call 112; outside practice hours you can reach the medical on-call service in Germany on 116 117. Our care team answers questions about your treatment at support@solean.com.
Medication is only considered if a doctor assesses it as suitable for you based on your answers. Common side effects can include nausea, constipation, diarrhoea or reduced appetite, and they often improve as your body adjusts. Risks are in the package leaflet; you can report persistent or severe symptoms any time in the follow-up questionnaire.